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Metrics & Reporting

Coop tracks moderation activity across two surfaces: the Overview dashboard for operational metrics, and the Recent Decisions log for a full audit trail.

Overview

Coop overview with key operational metrics such as total actions taken, jobs pending review, percentage breakdown of automated vs manual actions, and top policy violations

The Overview dashboard gives a high-level picture of moderation activity. All metrics can be filtered by an hourly or daily breakdown across a configurable time window. The overview displays:

  • Total actions taken: Count of all moderation decisions in the selected window

  • Jobs pending review: How many jobs are currently sitting in queues waiting for a moderator

  • Automated vs. manual actions: Percentage breakdown of decisions made by proactive rules vs. human reviewers

  • Top policy violations: Which policies account for the most actions taken

  • Decisions per moderator: How work is distributed across your review team

  • Actions per rule: Which rules are firing most frequently (only shown when rules are enabled)

  • Violations by policy: Count of actions taken under each policy over time

Recent Decisions

Coop’s recent decisions page showing a log of all actions taken in Coop and who took the action. There are buttons to refresh the table, download all decisions, and download only the jobs skipped by users

Visit Review Console → Recent Decisions to review every action taken in Coop: who made the decision, on what content, and when. You can click through to the full job from any entry to investigate further or take an additional action.

Recent Decisions being filtered

The log can be downloaded in its entirety, or filtered according to decisions, policies, queues, moderators and date ranges and then downloaded. This makes it particularly useful for:

  • Transparency reporting: export decisions to include in reports to regulators or oversight bodies

  • QA and auditing: sample decisions made by individual moderators or by automated rules to check for consistency and accuracy

  • Overturn workflows: navigate from a logged decision back to the original job to reverse it if needed

You can also download a separate export of only the jobs that were skipped by moderators, which can help identify content that may be systematically difficult to adjudicate.